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It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. This hot tub was inspired by the best so you can feel your best. We choose to offer our customers an unparalleled selection and value from a host of top . Since the very first week there has been a cloudy white film on top of the water . Passionate consumer advocate, mom of 3, addicted to coffee, hairspray and pastries. Come be part of creating a clean, modern and thriving California. Spa was under warranty and was repaired, Great! It's been a great addition. Master Spas swim spas are perfect for customers who want their swim spa to double as a low-impact exercise tool and family pool. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. 8008607727. Both my wife and I exercise quite a bit. as stated the spa . Based on his recommendations, I've been looking at Master Spas which seem to have good reviews on Consumer Affairs but seem to get shit on in various forums, largely due to their sales tactics. I'm looking at purchasing a hot tub for the first time and am having a hard time finding unbiased information about spas in genera. Photo: jacuzzi.com. I talked to the people out of Ann Arbor, Michigan. It was a very negative experience and that turned us off a bit. Thank you, you have successfully subscribed to our newsletter! Their YouTube channel is helpful. This means that you can take a soak without worrying about disturbing any neighbors. Its easy to do. 1 review of Master Spas of Toronto "TERRIBLE HOT TUB PERFORMANCE AND SERVICE BY MASTER SPAS I purchased a Premium Micheal Phelps self-cleaning hot tub from Master Spas for my family that was delivered in JULY 2020. Master Spas is based in Fort Wayne, Indiana, 90 miles northeast of Indianapolis. And this has been going on since we bought it over five years ago. One of the best hydrotherapy features is the bio-magnetic therapy, which targets pressure points on the shoulders and back. Its tubs are easy to clean, come with several feature options and have strategically placed jets for the ultimate in comfort and relaxation. There are four luxury hot tubs in their MP Legend Range, named after the 23-time Olympic gold medalist Michael Phelps. Next, the the fall set in I went out on the fist morning of frost to see how my cover was sealing. Three months after we got it, the jets popped off, stuff was leaking. I paid for the steps, and Id like to get reimbursed for them because I don't want them anymore. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. When done, fill the tub back up with water and add in Master Spas chemicals to keep the water balanced. Water purification system to remove microorganisms and heavy metals. We can do this with a photo & dimensions or by visiting your backyard. It's great to hear that you've had such great experiences with your dealer as well as your spa. At Hot Tubs Inc., we don't just offer the best hot tubs on the market; we're also experts in hot tubs and swim spas. However, has been a pain to buy supplies. This is the number for Texas Spa Services, LLC. NOTE: Air is injected into Master Blaster jets automatically on all equipped spas. Master Spas has a good selection of hot tubs and spas, particularly in the entry- and mid-level price range, which makes it our top pick for affordable models for those looking for a little indulgence on a budget. Consumers want to see how a business took care of business. Master Spas mercenary sales representative contracted for the weekend event and paid on commission did not give accurate, true, real and unbiased information as assumed. Our content is intended to be used for general information purposes only. Since Primo closed its doors, the man has not been able to get answers from owner Vince Primo or former office manager Kelsea Smallwood on the whereabouts of his swim spa or the money. I was looking for something more on the hydrotherapeutic side of things. It makes our utility bill go up in the winter though. Whether you call it a Spa or a Hot Tub, we have the perfect one for your needs. Cookie Notice Getaway, on the other hand, is easily identifiable as Master Spas budget product line. We're so happy to hear that, James! The cover hangers that lifted up into the cover lifters had to be replaced. And we weren't allowed to wet test it. Become a Member Contact The Inn & Club: 904-273-7716.Membership. ", "I had back surgery and needed a low-impact workout and a way to strengthen my core. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Your essential guide to planning for the installation of your Master Spas hot tub or swim spa. Privacy Policy. Instead, whether the hot tub is entry-level, mid-level, premium or luxury is signaled using a dollar sign rating system. The Clarity Range seats between six and eight people, and introduces features such as molded neck and shoulder seats. One of the LED lights, which hadn't worked properly for about two years (but didn't really bother us) was cracked and leaking. com How to Measure a replacement Spa Cover. Who's crazy enough to start this website? A place for Master Spa Owners to talk about their spa's and ownership experiences. Get buying tips about Hot Tubs delivered to your inbox. Master Spas is one of the few tub companies to use biomagnetic therapy with hydrotherapy for better pain management. Theres no upfront costing on the website, but the guide prices are also helpful in navigating the many different options available. Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Fort Wayne Indiana, Equity Financial Management Group, subsidiary Of Global Trust Corporation, Sweepstakes scam Global Lottery ripoff Vancover British Columbia, Master Spas ripoff never recieved hottub then charged account anyway Bohemia New York, Master Spas - Island Leisure Of Long Island ripoff Bohemia New York, Master Spas Of Long Island has extremely poor customer service. They come off twice. Too many complaints about it. Quality construction and innovative LEGEND SERIES. Geared towards hydrotherapy too, they aim to target complaints like muscle and joint pain. 800 bucks a set. All business will get complaints. We're trying to stay active and healthy. Whether you are looking for relief from pain, pure relaxation, a therapeutic exercise aide, or to reinvent time with family, we have a hot tub or swim spa that will surpass your expectations. We looked at every other competitor before we bought that, and it seemed to be, by far, the best value. I bought my Master Spa Twilight Series 8.2 hot tub at a local hot tub expo where they toted up to 60%. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). How those businesses take care of those complaints is what separates good businesses from the rest. The potential sales . Swim, jog, walk, and exercise in water without the stress gravity has on your body. (I was told this by the delivery guy and boy was he right) More chemicals + a higher cost for the chemicals themselves = an extraordinarily high maintenance cost. They did not fix the leak. Its my meditation opportunity. Also, their staff was helpful, and it was an easy transaction. So its great because it does help. Super value, wonderful therapy. I can swim anytime, on my own terms, without worrying about scheduling or the cleanliness of public pools and I can use it for way longer than just two months!". This alternative to a pool has benefits for you and your entire family. I just negotiated (hard), and got the saleman down to just $6,500.00. We purchased the spa at an expo and the local company was the expo people. At Master Spas, we never just sell you a hot tub and send you on your way. Neither returned Channel 2'scalls andtexts inquiring about the same. Energy-efficient and built exclusively in the US, Master Spas hot tubs have the technology and design standard that youd expect from hot tubs built in a US factory. We have one of the largest Spa and Hot Tub showrooms in Texas. The spa is on my back patio but I built a hot tub house around it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In January, the Houston office started receiving complaints that Primo was months late delivering the tubs customers had paid for. A good introduction to higher-end features such as massaging jets, comfort pillows, and waterfalls, they are still suitable for those with a slightly more flexible budget. Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. In the beginning, it was a little daunting to try and keep the pH. A link has directed you to this review. 98 /case Save up to $100 on your qualifying purchase Apply for a Home Depot Consumer Card. Master Spas invested $15.3 million in 2019, building a new 166,000-square-foot swim spa factory and expanding the acrylic spa factory. He gave me the link to the pre-2009 suction covers and I ordered five. The Bio-Magnetic seat uses magnet therapy along pressure points in your neck and shoulders. The HL 620 and HL 630 sit up to 4 persons. Again? Creating your dream backyard oasis should be simple. We can't use it, obviously. On 09/22/2021 Richard N Paulson filed a Small Claim - Debt Collection lawsuit against Master Spas of Southern Wisconsin. You can turn to us for all the information you need as you explore the hot tub brands and models offered by a hot tub dealer Prince Frederick, MD recommends. They supposedly came to fix it. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Relax. Applies magnetic therapy to pressure points on the neck and back. Enjoy better daily living from the comfort of your own home with a Master Spas premium spa solution. Master Spa Hot Tub Filters. Propulsion swim spas with a powerful, smooth current. Future US, Inc. Full 7th Floor, 130 West 42nd Street, I have never used a more labor intensive system. Master Spas products are made and assembled in the U.S.A. with domestic and foreign components. After getting a bacterial infection my doctor told me to stop using the hot tub. From the start, the circulation pump was bad. File your review. Walk, jog, and exercise in the water without the need for water shoes. Whether you want to save or indulge, youre likely to find something that piques your interest and fits your budget among the 21 hot tub models and four collections. America's SPA-MART provides a wide range of spa covers, spa cover lifts, pool covers and hot tub cover lifters at affordable prices. As America's largest hot tub and swim spa manufacturer, we've been supplying an unrivalled range of premium home hydrotherapy solutions to customers like you for three decades. The spa was supposed to come with steps and they didn't have any when they delivered it. 8.25 from Premium Wholesale at a travelling Expo show they had and I absolutely love it! customerservice@masterspas.com, 6927 Lincoln Parkway See a hot tub or swim spa, select the perfect size. Hotel. I did my research online and I heard a lot of great things about Master Spas and Artesian's. For more results perform a general search for "master spas". They think they can swim in it and I'm still trying to teach them how to keep the water in the hot tub, but it's an overall extremely good time. 7AM 5PM EST Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. They helped me understand what I was stepping into as it was a first-time purchase. What You Can Do. 8008607727. I didn't do enough research. Brandon Smallwood worked for Primo Hot Tubs and Spas in the service department and Kelsea Smallwood was the office manager at the company. Creates a deep and wide current of pure water flow with virtually no turbulence. Master Spas called the company's downfall the result of "poor management.". This is our second Master Spas that we have bought from them, and weve always had great service from them. We are proud to support these athletes as they strive to win their day. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those representations which are stated . Download this stock image: FILE - This combination of undated photos provided by the Gwinnett County Police Department shows Master Police Officer Robert McDonald, left, and Sgt. The clips came off. That factor alone might be worth the extra money and peace of mind if you have any problems with your unit later but you are still going to pay from $8,000 to $14,000 for a basic, well-made hot tub, and if you start adding extras like stereos, extra jets, or LCD screens, the cost will increase. HaveFun Spa is a Thai massage therapist located in No. I got four kids under four. we 've had are lsx for 2 weeks and so far its been awsome . With so many options, finding the perfect hot tub can feel overwhelming. I have many other complaints about this product such as filtration, incorrect information in the Manual, yadda, yadda yadda. I also had some issues with the Wi-Fi unit, and they came and replaced it. This kind of defeats the purpose of a Bluetooth system when you have to constantly leave your device on the side of the tub so the system can work. The company is continuing capital improvements in 2021 with . Their advanced hydrotherapy features are also a huge benefit. Legendary performance for those who don't believe in second best. There was steam shooting out the sides like a kettle was boiling!! Instead, we reckon that Master Spas hot tubs have the edge on other hot tub brands when it comes to a variety of prices and sizes. For more information, please see our Rita B., Tennessee. For more information about dealership opportunities with exclusive territories, email sales@masterspas.com. Hot Tub Brand #10: PDC Spas - PDC Spas. Mon.-Thurs. This alternative to a pool has benefits for you and your entire family. With the Master Spas range of ultra-therapeutic hot tubs hot tubs and swim spas, it is. 70 reviews of Master Pool & Spa "Have had no problems with the spa we bought here, nor the install. Premium would have no adequate remedy at law to prevent injuries it Come by and see us. Master Spas Hot Tubs come in a variety of sizes and with noise reduction. Most Master Spas hot tubs cost between $6,000 and $15,000. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. Operating out of a state-of-the-art, 530,000-square-foot manufacturing facility on a 36-acre manufacturing campus . Most Master Spas hot tubs cost between $6,000 and $15,000. Master Spas does not recommend you winterize the hot tub. I dealt with a representative from the distributor that has the contract for selling Master Spas, and after talking to the salesperson, it made sense to get the 8.2 hot tub. I've lost weight, and my back feels better! 414-607-8827. The reps did a good job, and the spa has everything I wanted. I bought a hot tub from Master spas during a Expo in ***** ** on Sept 22 2022. . They were here when they told me they would be. We got the Twilight series. Im in New England so the heater keeps things running even in the coldest days. Swimming. We just looked at it and said that was the one we wanted. Hiding negative complaints is only a Band-Aid. Features are more basic and may include contoured seating, rather than the MP Legend ranges bio-magnetic therapy system, which targets pain and stiffness. Twilight 7.2 fit what we were looking for in terms of seating arrangement and jets. Master Spas have eight spa jet types: massage, pulsating, rotating, pinpoint, directional, cluster, whirlpool, and adjustable. Page 40 Press the "jets 3" button once to turn pump 3 on or off. Built in Hot Tubs. They had the audacity to try to charge us for the -- we told them right off the get-go, "This is a faulty product and we want it off the property. If you do not put chemicals in every single day than your water goes crappy on you. After enjoying more than five years of flawless performance from a Master Spas product, Plaintiffs decided in December 2009 to replace their current spa with a new Master Spas unit. By HDK, March 21, 2007 in Portable Hot Tubs & Spas. The HL 470 seats 5 and the HL 7 seats 6. I love that you can control the flow of water and direction of the jets. The hydro massage sounds great but it's significantly more expensive. I move from seat to seat for a full body massage! The quality seems top-notch. Sold a defective spa. You can also attach a garden hose to the end of the drain assembly. Spring 2011- the heater went bad. You just have to get the hang of it. Might as well have a chord. I have to say I love the Spa, but have had yearly issues from day one! I call back and leave voice mail for them to call me back, they didn't. Call #17 September 4, 2008 I call Infinity Spas and spoke with David. Corporate Advocacy Program: How to repair your business reputation. Also an editor for a luxury travel magazine, she is fascinated with the digital sphere and how it helps to inform and inspire people to get the most out of their lives. Kitomba Salon & Spa Software 1,295 followers 2w Report this post Report Report. Case 8:15-cv-02431-EAK-AEP Document 30 Filed 07/22/16 Page 5 of 10 PageID 158. "They were still selling the hot tubs, collecting $5,000, $7,000 from consumers for hot tubs that (were) never being delivered," explained Denisha Maxey, with the Houston BBB. The company that did the installation is also the company that we hired to do the move, and they did an excellent job. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The pricing was good too. The SimpleSpa Bubble Massage is the cheapest intex hot tub on offer with an MSRP of $824.99, while the flagship model, the PureSpa Jet and Bubble Deluxe Set, is priced at $1,799.99. Just like the majority of hot tub brands, Master Spas does not have any upfront costing provided on its website. I'm also specifically trying to decide if the Twilight series is worth the extra cash over the Clarity line. the USA, Visit the Michael Phelps Signature Swim Spas website. Thank you for taking the time to leave us feedback. Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas (opens in new tab) in massage therapy. High Performance, Air-injected Swim Current, Adjustable Speed. A man who was punched and kicked in the head by the two Atlanta-area police officers during a traffic stop nearly five years ago has reached a settlement with the . Information given for the potential transaction was not true. The Extreme Therapy seat is certainly a "spa within a spa". Luxurious perfection designed for discriminating tastes. Plus the jets help massage my back. But its weird because once you get online, youre dealing with national MasterSpas and not the local company. My 8.2 hot tub from Master Spas is well-engineered and well-thought out on how it was put together. Find out more about how we test. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. Davenport called the manufacturer of pool & placed other customer pools ahead of ours. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Hi Rachael, we are sorry to hear you were not informed of the warranty terms and exclusions by your dealer prior to making your move plans. He said he would look at the pictures and call me back in a day or two. Share. and our Master Spas provides hot tub owners with nationwide customer support through independent dealers, contract service centers and factory support. ConsumerAffairs is not a government agency. It only took six months to getbthat problem resolved. Thoroughly rinse any spa pillows and the tub shell. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. View and Download Master Spas LEGEND LSX700 owner's manual online. He said . The Wisconsin Department of Justice has filed legal action against a firm that sells spas at Wisconsin State Fair Park, alleging the firm failed to tell customers . Toronto-area spa closes pools after customers complain of skin rashes, ear infections. I use the spa every day. If you have the front ones on, the right one comes out harder on the bottom. Master Spas sells several choices at entry level price points, and they don't skimp on the features. Found the perfect hot tub? Enjoy reading our tips and recommendations. Copyright 2023 Click2Houston.com is managed by Graham Digital and published by Graham Media Group, a division of Graham Holdings. This spa has lights and it cycles through the colors but the way that it cycles is, it flashes, it doesn't fade. All of our hot tub, swim spas and portable spas are full of top-of-the-line features and healing hydrotherapy. strict standards for business conduct. The company had already sent all registration paperwork for our pool in oct. We believe the pool was simply given to another customer when it arrived.. After another week of delays was told pool would be in dec 29th. The case status is Pending - Other Pending. Please call our customer service team, and they will be glad to assist you. There was a small leak near the pump, and they replaced a gasket, gave me an extra gasket, and showed me how I could do that myself if I had to. I can swim day or night, and I love the water. 07:20 PM. There are four budget models, seven mid-level models, five premium models, and four luxury models. Place the filter in 5-gallon bucket with the appropriate cleaning agent and let it soak overnight. Manufacturer(s): Custom Molded Products, of Newnan, Ga. Their management team has over 100 years of spa manufacturing . Heres how it works. It was installed without problem, and I've (along with a few lucky ladies) have thoroughly enjoyed the spa now for over 6 months straight. Some accessories are designed for safety, including rails, steps and Master Spas' covers. Spot treat any stubborn mineral buildup with white vinegar or a Magic Eraser. The Master Spas LSX is an awesome tub! Master Spas of Wisconsin is the premier dealer for Master Spas hot tubs and swim spas, located in Appleton and Waukesha, Wisconsin. The reps from Master Spas were very good. Its something that the kids look forward to, the nights when we do go in the hot tub, and then more so even when we have friends over. They just smoked cigarettes and then they said, "We're coming back." I'm willing to pay for quality and would rather have a tub with fewer features that will last me a long time without problems. Master Spas, Inc. Spa Pool and BBQ Show I'm going to be filing a complaint about that because it wasn't explained ahead of time to us and I'm very disappointed. He Overcharges on supplies and does follow through or respond to voice mail. Please know we have reached out to your dealer to let them know of the oversite in communication. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. I would not have bought it from them had I known that. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). California Power Generation and Power Sources. I was happy with the purchase process until we bought the spa. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Sacramento, CA 95814, Contact Us | DirectionsLanguage Services. ", "I truly enjoy swimming, stretching, walking against the current, and using the exercise equipment that came with the spa in a much lower-impact environment than at the gym.". Followers 0. Master Spas mid-range spa series is the Healthy Living Hot Tub line. Creating your dream backyard oasis should be simple. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. At Master Spas, we make buying a hot tub or swim spa just as relaxing as using one. Master Spas uses a coated wood frame, acrylic shell and icynene full-foam insulation standard in all of its spas, with the option to upgrade to a vac-formed ABS pan bottom except in the MP Legend line, where this feature is standard. Master Spas creates a variety of hot tubs to suit different needs and budgets. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The customers with unresolved complaints are those whopaid Primo for accessories or products that were ordered from other vendors. Try changing your search parameters. It has a number and variety of jets and the ability to adjust the pressure from them, and on top of that, its just so nicely made, and such good quality. FAQ. MT. To work out whether Master Spas specializes in entry-level or premium and luxury tubs, you only have to filter their 21 hot tub models into the different price ranges. And this spa doesnt have a stereo in it unlike my first one. Nearly 200 of Master Spas' top dealers from across the globe, along with special guest Michael Phelps, converged for the company's Dealer Meeting and to mark the retirement of founder Bob Lauter.
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master spas lawsuit