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They said they cannot do business via phone, fax, or email. The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. The lawyer says most of the time it just disappears after they ding your credit. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. Thanks. 3. Have you been able to get any resolution? www.sunsetscam.com You can also try to sell your timeshare on your own. Guess what? If a hurricane destroys the building, there is no required repair or fix. In a lawsuit filed in San Francisco Superior Court on Tuesday, the Mid-Sunset Neighborhood Association alleges that the project's developer, the Tenderloin Neighborhood Development Corp.,. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. But they lied about everything. Sunset Solutions Group Response Apr 23, 2020. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. I cannot even sell mine for $1. This is multiple scenarios with the same story. We were sucked in by their promise to get us a balcony for an inside cabin rate. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. Menu. I was scammed in May 2018. Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. Cancel a Hilton Grand Vacations Timeshare? No such website! How to Cancel Royal Holiday Club Timeshare? They said that they needed some business write offs for their firm. The company takes great pride in taking care of all your needs before, during, and after your stay. If youre stuck in a Sunset Group timeshare contract, youre not alone. 1. 5. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. We recommend you contact your timeshare company before working with a timeshare exit company. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. Anita Rigoni of US. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. Author of the review. How To Get Out of a Grand Solmar Timeshare? This effectively nullifies the contract. Get Rid of Timeshare Without Ruining Credit? I'm in the process of calling the BBB and seeing what they can do. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. Weigh the pros and cons carefully before making a decision. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. Cancel Timeshare Mortgage and Maintenance Fee? These cookies will be stored in your browser only with your consent. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . I would be very interested in a class action lawsuit also. After coming home and investigating some more, I feel lucky to have gotten away from them alive. 2. A scam is an unlawful plan intended to swindle you out of your cash. Walking Away From Timeshare Maintenance Fees - Is It Smart? Big lie. I wish I had done some research about them. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. If anyone has information on contacts I would appreciate the info. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. This was in March and up until this day they still haven't paid our membership to Ice Gallery. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. If youre considering legal action against Sunset Group, you may be able to join a class-action lawsuit. Something is really off. Our team couldnt find any proof that Sunset Group offers an official exit program. This scammers has to stop. How to get rid of Starwood Timeshare Cancellation? Our "VIP week" couldn't be booked at all. The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. We are rather disgusted with Sunset and would like to chat with any/all about this. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. this triggered my PTSD. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. How to Get Rid of Cancun Palace Resorts Timeshare? Not sure who to start legal proceedings through. When I asked who is really the travel agency that I am paying to, they were vague about it. Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. I totally regret this. politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose How to get rid of Avalon Vacation Club Timeshare? Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. Our mission is to eliminate scams in the timeshare industry. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! Don't let them get away with it! Let the truth be known! It does not guarantee any level of quality of the room. They said we could come anytime to use our 'week'. We would alert against working with companies that have been known to scam individuals. when we went to the sellers office we were told they do not buy back units. I bought their package and regret it very much. And every deal included the $1000 per week maintenance fee and $99/perday/person to come to the resort which is no deal considering that is 2x the amount I pay by NOT being a member of the club. This was again was a bad mistake. Unfortunately, almost every timeshare exit company promises to do the same thing. What should we do? Has anyone had succes contacting a lawyer or another company to get out of their timeshare? The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. 2. zillayh@gmail.com, We are also victims of Sunset Group. If they dont have a rating, or their grade is very low (an F especially), then its best to avoid them. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. This turned out to be a Big Mistake! Greetings from Earl in Fredericton I can't begin to tell what a horrible experience it was. It's a lie. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. Cancel RCI and Interval International Membership? This category only includes cookies that ensures basic functionalities and security features of the website. Responding to a Complaint or Petition. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. The company states it offers a real no up-front fee escrow option, so they don't get paid until you get your official release. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. All it says is "access to services". What are the process you did? Remember at first she said she was trying to sell her vacation as an employee. The whole thing is a rip off as far as I can tell and very stressful for anyone. I keep calling but to no avail. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . Fortunately we only joined the club and NOT buy a timeshare. This review was chosen algorithmically as the most valued customer feedback. Be the first one to write one. Thanks! Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, The first was to continue with the upgrade - which we did not want. I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. Very unusual procedure. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". Any updates on this? You dont need to go through the process alone our company is here to help! please ask me how: maintenancefee@sunset.com.mx". I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . I live in Australia. Hello I was scammed too. Sunset Groups ratings and reviews reflect all of these issues and complaints. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. Please we nees help. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. The first offer to purchase was around 68 thousand dollars. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. My fianc and I looked at each other the entire time wondering why in the world we were doing this. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. How To Cancel Royal Holiday Club Timeshare? But the contract actually lists only 7 months out of the year that we are allowed to use our "week". In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. Same liesA class action is not possible, you would have to sue them in Mexico. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. Thanks. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. You also have the option to opt-out of these cookies. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. They request upfront fees for their services from the get-go. So would I Earl. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) All information on this website should be used as educational material. Login. Cant wait for a law suit. This may also include calls and text messages to my wireless telephone numbers. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. . 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. Youre not the only one wanting to ditch their Sunset Group timeshare. I have evidence showing the lies and how Sunset promotes its memberhsip. Update question - did they finally stop calling? I insisted on reading a sample contract under the guise of, if I like it I'll sign. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. I almost got scammed myself. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. FRAUD (charge #2) - Pg. That night I googled them and saw a lot of bad reviews about them . The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. How to Get Rid of Hacienda Del Mar Timeshare? Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. This is designed to make it easier for people to get out of their contracts and make better choices in the future. These are more complaints about this resort: Terrible company. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. How To Get Out of a Hilton Grand Vacations Timeshare? if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. Me and my mom were mislead and not they said our membership cancellation is not valid. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. 4. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. The presentation was very high-pressured and very distracting. so we just put down a deposit and told that we have 5 days to cancel. Timeshares & Vacation Clubs. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. sunset group / fraud and dishonest. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. It does not guarantee you any actual access to a room for any amount of time. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. FBI are investigating on that matter for international crime. 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. I said "I said mail, not phone, not fax, and not email". On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. They got me too. We followed the terms of the contract termination clause (13) as written in the contract. If there is somesort of class action please count me in. We use cookies to give you the best experience possible. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . The services they offer can be over the top expensive and there is no assurance they will actually want to help you. Can You Get Rid of an Escondido Towers Timeshare? At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees?
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