hctra customer servicehctra customer service
https://wprod-m.hctra.org/TranslationDisclaimer#! This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Users can view their account balance via the BancPass phone app. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. If you need assistance, please contact Customer Service. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). How do I contact customer service? How do I change the phone number on my account? The tag ID number is matched to an account and the amount of the toll is debited from the account balance. Join to view profile . Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. No endorsement has been given nor is implied. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . 2555. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. You may visit their website or send an email request by clicking HCTRA Email Support. } Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. 281-875-3279. View News Archive. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. You can contact them directly by phone at 281-875-3279. The office staff are helpful, polite, encouraging. Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. Reload using credit online or through the phone app. .script("/js/multiple-select.js").wait() The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. background: #376d7d; You can pay for a Toll Violation Invoice you received in the mail online. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Your job seeking activity is only visible to you. Prefer to pay as you go, and Pay your way? PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. It has been a lifesaver to me and my family. Track correspondence sent, received, or requiring further action in case management system. English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. 281-875-EASY (3279) Roadside Assistance. Roadside Assistance. Love my recruiters & clients. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. } Ripoff Report Needs Your Help! Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. Funds are available immediately and you may drive the road after reloading. This Is How You Can Easily Access The www hctra org login. Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. Place/answer phone calls to the customer answering EZ Tag questions. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. The information is transmitted to the Toll Operators Back Office or processing center. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Elite 2023. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. Users can even use credit cards to replenish their account. Ability to speak and type at the same time. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). 281-875-3279. Toll Operators have different rules, laws, and requirements for driving their roads. Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . What If I have a violation or pay-by-mail notice in the mail? } How is Harris County Toll Road Authority rated? Please check with other tolling agencies directly for questions about their policies and programs. I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. BancPass and PlusPass does not work outside of those allotted states. Open an account. . The latest review Lien release was posted on Sep 19, 2022. Also Known as: HCTRA. BancPass does not require a minimum balance be maintained. Discover which options are the fastest to get your customer service issues resolved.. Login. Other payments may have a fee, which will be clearly displayed before checkout. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. X | CLOSE. queue.script("/js/bootstrap.min.js").wait() 2277 Plaza Drive, Suite 600 If you continue, you agree with our policy statement. Why isnt my app updating my tolls? The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). The staff responds very quickly and with details. Business operations will resume Monday, January 3, 2022. Would you like to stay logged on? How can I pay my Harris County Toll Road Authority bill? Corporate Headquarters As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. How do I change the License Plate number registered to my BancPass Toll Sticker? In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. Customer Service. Join to view profile Harris County Toll Road Authority . Customer Service Hours https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! checkSSL(); Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. Check your account activity. Manage all your bills, get payment due date reminders and schedule automatic payments from a single . } Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. Your real card info stays hidden. Listed below are our top recommendations on how to get in contact with EZ TAG. .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Last Modified May 6, 2020. Research owner contact information as needed. 6538 South Frwy. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. Last Modified May 6, 2020. Get email updates for new Customer Service Representative jobs in Houston, TX. This is not an error with the BancPass system. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. Reveal contacts of top Harris County Toll Road Authority managers and employees. Email Address. W. } Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. How is the BancPass Toll Sticker program different from other toll tag programs?? x We use cookies to ensure that we give you the best experience on our website. color: #fff; ENGLISH. Everyone is always so nice and helpful when dealing with the staff at Resource. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. It is now July 21, and still no transponders. Learn about doxo and how we protect users' payments. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Chicago, Illinois. . Toll amount owed is typically available within 7-10 business days of your trip. Phone Number. What a useless bureaucracy. } However you identify and whatever your background, we encourage you to apply today. . Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. Job Description & How to Apply Below. You choose when and how much to replenish! Dont have an EZ TAGaccount? HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. 1485. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. background-color: #376d7d; BancPass users will be charged the electronic toll tag discounted rate. Get a free Virtual Credit Card to signup for Subscriptions. Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. to start. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. Ability to use calculator, having above-average mathematical skills. } Voice messages left after hours will be returned the following day. Last Modified May 6, 2020. } if(typeof jQuery == 'undefined') { Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. I have worked here for over 3 years and I have the utmost love and appreciation for this company. Please allow 24 hours for a customer service agent to respond to emails. Harris County Toll Road Authority United States employs 171 employees. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. HCTRA cares about your comments & concerns. Zero stress. BLUERIDGE TRANSPORTATION GROUP, LLC DONATE NOW! HCTRA Customer Service Closed Published on: February 15, 2021. Verify to immediately update business information, respond to reviews, and more! HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. } I have a disabled vet plate or other plate that allows for free tolls? You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. You may notice that you have taken trips that have not posted to your account yet. Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . 3,107,130 Active TxTags as of March 1, 2023. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. Social . Get started today. This is an error with the Toll Operators billing system. Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC Prevent apps from taking your money without permission. You will be responsible for charges incurred up to the time that BancPass is notified. Published on: May 6, 2020. Customer Service. With the BancPass Toll Sticker you pay the lowest toll fee on the road. .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { High School diploma or equivalent required. } Manage your account with automatic text reminders and the BancPass mobile app. We'll be seeing you at 6:30 p.m. at Sherman Elementary! https://www.doxo.com/info/harris-county-toll-road-authority. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. established on your HCTRA.org log in. document.write("