amex platinum purchase protection lost itemamex platinum purchase protection lost item
To view rates and fees of the American Express Gold Card, see this page. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Business Green Rewards Card from American Express. Amex members get a variety of benefits including exclusive rewards and discounts, 24/7 customer service, travel benefits such as trip protection and car rental savings, and access to extraordinary events. Learn more: The best credit cards for travel insurance benefits. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Read more. Purchase protection can save your skin and protect the items you've purchased if a recently-bought item is damaged or stolen. He covers credit cards, loyalty programs and family travel. Ben is a former credit card specialist for NerdWallet who wrote card reviews and comparisons and covered credit-related issues affecting consumers. **, Morgan Stanley Blue Cash Preferred American Express Card.**. Do balance transfers affect your credit score? Many times, claims examiners will ask you to submit photos of your broken item to verify its condition and American Express may request that you send your broken item to them. All information about Amex EveryDay Credit Card has been collected independently by NerdWallet . Cellphone protection is available for up to $800 per claim and up to $1,000 per year for phones listed on a monthly cellphone billed paid with the Freedom Flex card. Compare the cost in points or miles to cash, and see which option is best. All information about Business Green Rewards Card from American Express has been collected independently by NerdWallet. There are a multitude of purchases that are excluded from purchase protection. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. All you need to do to get this coverage is to use your eligible AmEx card to make a covered purchase of a tangible item. If you claim an item was stolen you will need a police report. American Express makes it easy - you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Each eligible AmEx card is covered for up to $50,000 in claims per year. Consumable or perishable items such as perfume, light bulbs and batteries. Extended Warranty benefits extend your manufacturers warranty coverage, often by as much as a year. To be eligible for purchase protection, you must use an American Express card equipped with this benefit and charge at least a portion of your qualifying purchase to that card. Purchase Protectioncan help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. After logging in, click "File a Claim." Go through the online claim process and provide the required information. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. From bedroom furniture to clothing and cellular phones to handbags, purchase protection can be a worthwhile benefitparticularly for high-priced items. Does the Gold card have purchase protection? Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. only covers up to $10,000 per covered purchase. This card might not be the right fit if you're looking for price protection or earning more than 1 point per dollar spent on most purchases that are eligible for purchase protection. The Forbes Advisor editorial team is independent and objective. same thing happened to me, left a small bag under front seat. Other shopping protections: Extended warranty protection adds an additional year to eligible manufacturers warranties of three years or less while return protection covers returns within 90 days of purchase. Other categories excluded are animals, living plants, rare stamps, coins, negotiable instruments such as travelers checks, objects rented, leased or borrowed, anything purchased for resale or commercial use, permanent household items such as carpet, flooring, air conditioners and refrigerators, as well as medical or dental equipment or devices. Gifts are covered as long as they were purchased using an eligible card, Eligible World and World Elite MasterCard cards, Guide to Visa Signature benefits via CapitalOne. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Worry less. To start the process, log into your AmEx account and go to the claims center page. Go to the Amex extended warranty claims webpage to file online. Additional reporting by Stella Shon, Carissa Rawson, Christina Ly and Ryan Smith. Many or all of the products featured here are from our partners who compensate us. We lost some recently purchased shoes at an Airbnb and despite the cleaning team looking multiple times it was nowhere to be found. Items permanently affixed to a home, office, vehicles, etc. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Finally, be diligent, complete and timely when you file your claims. However, you may want to use a card with price protection or a card that extends warranties by two years instead of just one year for some purchases. Authorized users are also covered, as . As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. All rights reserved, How American Express Purchase Protection Works, Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. *Excess of 50 applies. *Eligibility and benefit levels vary by card. Since youll earn at least 2 Capital One miles per dollar spent on all purchases and also get extended warranty protection and return protection, this card is an excellent choice for shopping. In this post, Ill look at the three different shopping protection policies offered by many American Express cards and explain how you can leverage these benefits to save money. pAxTu:E4 VB8H_ fUsF4A~ScD_ ^8v8_]gw`\7f(g~5"ip JI. NerdWallet strives to keep its information accurate and up to date. But can you use your credit card to do so? We believe everyone should be able to make financial decisions with confidence. Juan's passion is helping readers navigate through the complex world of frequent flier miles, credit card rewards points and award travel. American Express processes claims more quickly than some other issuers. The first claim was for a childs bicycle seat that was supposed to mount on my bikes handlebars. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. This is important because many cardholders believe American Express has the least painful claim process of any issuer. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Amex Purchase Protection Claim takes so long I have never use Amex Claim before and I lost my laptop recently on public transit which cost me about $2K lost. So, forgetful consumers may want to put their purchases on one of American Express premium cards that include lost items under the Amex purchase protection benefit. The warranty wont cover the damage, and you didnt think youd need AppleCare. Check your benefits guide for complete details. Earn a $200 statement credit after you spend $2,000 in purchases on your new Card within the first 6 months. You can view the full extended warranty policy for each card. $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year. hbbd``b`@/P k ";d100O@ T9 3 Note that purchase protection is different from. To view rates and fees of the Delta SkyMiles Reserve American Express Card, see this page. |F\ba9F ~Zh1m$5(9=H$3wxMd/L}hLXI=eO*"Z:#x&OpDZH~}7~H{h9uqGM_)J'p3TFE3H8Z;t An increasing number of brick-and-mortar retailers (from The Home Depot to the Apple Store) will now email you a receipt from the register. If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. Maximum coverage per purchase protection claim: $1,000 per item ($500 per event if related to a natural disaster). Visit americanexpress.com/benefitsguide for details. The Platinum Card, Gold Card, Delta SkyMiles Reserve Card, Hilton Aspire Card, and Marriott Bonvoy Brilliant Card are just a few examples. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. If your item was stolen, you may need to show American Express a copy of the police report. Earn 5% cash back in categories that rotate quarterly on up to $1,500 when enrolled, 5% on travel purchased throughRead More. $120 Dining Credit: Satisfy your cravings and earn up to $10 in statement credits monthly when you pay with the American Express Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations. Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. If your item is stolen or damaged within 90 days of purchase, this policy can replace, repair or reimburse you up to $10,000 per claim or $50,000 maximum per year. Gold or Rose Gold. The Hilton Honors American Express Business Card. Maximum coverage per account for purchase protection: $50,000. Enrollment required. has been a Senior Points and Miles Contributor for TPG since 2012. This guide will describe the basics of credit card purchase protection and detail the credit cards that offer the best coverage. Indirect or direct damage to an item or property resulting from a covered event. When evaluating offers, please review the financial institutions Terms and Conditions. Paired with up to $120 in Uber Cash (for U.S. Uber rides or Uber Eats orders) and up to $120 in annual dining statement credits at eligible partners, there's no reason that the foodie shouldn't add this card to their wallet. Items voluntarily or involuntarily discarded. Terms and conditions will apply. Are you sure you want to rest your choices? Eligible AmEx cardmembers can still file a purchase protection claim for a covered loss even if you've redeemed Membership Rewards points for all or part of that purchase including Pay With Points redemptions. Posts: 13,805. 1 Terms, conditions and exclusions apply. Other business cards only offer coverage for damaged or stolen items on purchase protection claims. Youre out of luck, right? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All financial products, shopping products and services are presented without warranty. Items damaged by natural disasters are subject to different terms and limits notated in each cards terms and conditions. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Products covered by an unconditional satisfaction guarantee. * These cards include: Related: The 5 Amex cards were keeping in our wallets and why. Terms apply. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. Several credit cards may even provide protection if you lose a recently-purchased item. Terms, Conditions and Limitations Apply. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Several credit cards offer purchase protection, which acts as insurance against an item being stolen or damaged for a certain period of time after you buy it. $10,000 per claim, $50,000 per year for the, Delta SkyMiles Reserve American Express Card. 14 points per dollar at eligible Hilton properties; 7 points per dollar on flights booked directly with airlines or through Amex Travel; 7 points per dollar on car rentals booked directly from select car rental companies and at U.S. restaurants; 3 points per dollar on other purchases. Although this is an oft-overlooked benefit, purchase protection can provide exceptional value. About the author: Ben Luthi is a former credit card specialist for NerdWallet. If a recently purchased item is damaged, stolen or lost, your first step should be to determine whether the card used to purchase the item has purchase protection. For most people, the purchase protection benefit offered by some credit cards flies under the radar. Subject to additional terms, conditions and exclusions. 2023 American Express. American Express consumer cards all offer purchase protections for eligible purchases for 90 days from the date of purchase to file a claim. Coverage limits apply. Let's look at how Amex purchase protection works, which AmEx cards feature it and the limitations and exclusions of this coverage. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Her focus at TPG is points, miles, loyalty and credit cards. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Terms apply to the offers listed on this page. All rights reserved, If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. 4x on dining at restaurants and U.S. supermarkets (on the first $25,000 in purchases per calendar year; then 1x), 3x on flights booked directly with the airline or with Amex Travel, Welcome bonus of 60,000 points after spending $4,000 in the first six months, Weak on travel outside of flights and everyday spending bonus categories. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. * Eligibility and benefit levels vary by card. Delta SkyMiles Gold Business American Express Card. Once American Express has all the information needed to process your claim, theyll notify you via email once a decision has been made. Delta SkyMiles Reserve American Express Card, Hilton Honors Aspire Card from American Express, benefits for all American Express cards on Amexs website, guide to shopping protections on American Express cards. Explore our Cards Terms and Conditions Motorized vehicles, parts and accessories. Check your benefits guide for complete details. its said 10 business but its already past. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. Hilton Honors American Express Surpass Card. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, Purchase Protection: Which Credit Cards Cover Your Belongings. Recently bought a Pacsafe bag that basically fell apart on the first trip out. Something went wrong. Remember that only purchases made with your eligible American Express card and only the amount charged to your card are eligible for purchase protection. Business fixtures including air conditioners, refrigerators and heaters. Terms apply to the offers listed on this page. Get more smart money moves straight to your inbox. 10 mile per dollar on hotels and rental cars booked through Capital One Travel; 5 miles per dollar on flights booked through Capital One Travel; 2 miles per dollar on all other purchases. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. However, this does not influence our evaluations. You will be asked certain questions about your claim at that time. The coverage maximum with most American . When evaluating offers, please review the financial institutions Terms and Conditions. If your Card is not listed on this page, if you are an Additional Card Member, or to determine whether you have coverage, please call the number on the back of your Card to verify your benefits View Policy View Policy View Policy View Policy The purchase protection benefit offered by select credit cards covers eligible purchases against accidental damage or theft and for some cards, loss in the first few months after you use an eligible card to pay for the purchase. Balance transfer fee applies, see pricing and terms for more details. Keep track of all the required documentation, such as the original store receipt or a printout of an online receipt. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. 3 yr. ago. How Much Are Travel Points and Miles Worth in 2023? Eligibility and Benefit level varies by Card. Like insurance, purchase protection is one of those things that you hope you never have to use. Performance information may have changed since the time of publication. When considering which card to use for your next big purchase, dont forget about the purchase protection coverage perk on your American Express cards. In-built purchase protection is a valuable benefit that comes with some credit cards. So, checking the terms for your AmEx card when you need coverage is essential. For example, The Platinum Card from American Express and other cards offer purchase protection, which can reimburse you if a covered item is stolen or damaged within a specified window of time . The extended warranty period is an additional year and is limited to covering the actual purchase amount paid for with your card. In short, covered purchases are covered for up to 90 days from the date of purchase for up to $10,000 per covered purchase and up to $50,000 per eligible card per calendar year. Terms, Conditions and Limitations Apply. This post contains references to products from one or more of our advertisers. Earning rates: 10 miles per dollar spent on hotels and rental cars booked through Capital One Travel; 5 miles per dollar spent on flights booked through Capital One Travel; 2 miles per dollar spent on all other purchases. For The Platinum Card from American Express, Delta SkyMiles Reserve American Express Card, American Express Gold Card, Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. This should be covered under lost item assuming you have the receipt etc. AmEx makes it easy to file a purchase protection claim on its website. Our partners compensate us. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. Related: Everything you need to know about Amex purchase protection. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Policies are underwritten by AMEX Assurance Company. Some issuers also refer to this benefit as purchase security. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. Visit americanexpress.com/benefitsguide for details. Terms apply. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Blue Cash Everyday Card from American Express. Fortunately, in many places, you dont need to go down to the local police precinct as many cities have an online portal to submit reports for incidents like theft, lost property or damage to property. American Express also has a range of versatile credit cards with competitive interest rates and benefits such as travel insurance, cashback, extended warranty and more! The following are ineligible for coverage: Also excluded is loss or damage due to any of the following reasons: Additionally, the maximum protection related to a natural disaster is $500. Join Date: Aug 2009. *Benefits may vary by issuer. There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. You will be asked certain questions about your claim at that time. Our partners cannot pay us to guarantee favorable reviews of their products or services. The purchase must be made in the United States, be in like new condition and the merchant must have previously denied the return. Here is a list of our partners and here's how we make money. * Eligibility and benefit levels vary by card. How an often-overlooked credit card benefit put $1,400 back in my wallet, Blue Cash Everyday Card from American Express, monthly spending credits with restaurants, Everything you need to know about Amex purchase protection, Blue Cash Everyday Card from American Express, Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday, an eligible card that earns Chase Ultimate Rewards points, Why I switched from the Chase Freedom to the Chase Freedom Flex. Purchase protection saved us $1,700 a reader success story, These are the cards TPG staff reach for in case of emergency, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, The 5 Amex cards were keeping in our wallets and why, Do Not Sell or Share My Personal Information, $10,000 per item (or $500 per event for natural disasters). You must provide an original store receipt (or a printout of an online receipt). For rates and fees of the Amex Gold Card, please click here.For rates and fees of the Blue Cash Everyday, please click here.For rates and fees of the Amex Platinum Card, please click here.For rates and fees of the Hilton Aspire, please click here.For rates and fees of the Delta Reserve, please click here. To be eligible, all you have to do is charge a portion of your qualifying purchase to your American Express card but you'll only be reimbursed up to the amount charged to your card. When evaluating offers, please review the financial institutions Terms and Conditions. Items that are rented, leased or borrowed. *, 4 points per dollar at restaurants and at U.S. supermarkets (on up to $25,000 per calendar year, then 1 per dollar); 3 points per dollar on flights booked directly with the airline or purchased through. Terms, conditions and limitations apply. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. Amazon marketplace merchant won't accept returns after 30 days. AmEx purchase protection excludes a long list of types of purchases, including: Antiques, artwork and previously used items. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases up to $10,000 per incident. For a complete description of the policies of your American Express card, select your card on this page. Purchase protection is included in many U.S. American Express cards at no additional cost to the cardholder. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. Maximum coverage per purchase protection claim: $10,000 per item ($500 per event related to a natural disaster). However, not all purchases and losses are covered by AmEx purchase protection. Earning rates: 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate and on travel booked through the Ultimate Rewards portal; 3% cash back on dining and drugstores; 1% cash back on all other purchases. In this case, you must purchase an item thats eligible for coverage and the loss cant be due to an excluded reason. Commissions do not affect our editors' opinions or evaluations. Underwritten by AMEX Assurance Company. Reply FitYNABer Additional comment actions AMEX Purchase Protection is AWESOME! Editors note: This is a recurring post, regularly updated with new information. Official application link: American Express Gold Card. TPG values this bonus at $1,200. American Express makes it easy you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. %%EOF Shopping online for a car is an accelerating trend changing the purchase process from start to finish. The card has an annual fee of $0, yet comes with a pumped-up earnings structure that covers a wide swath of expenses including travel, drugstores and dining plus rotating quarterly bonus categories in areas many households are likely to find appealing.
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amex platinum purchase protection lost item