secrets silversands riviera cancun closed
These people closed the hotel due to a purchase by Fibra and still kept taking reservations! Forgot account? My wife and I were one of the last couples to stay at SSS in July of 2018 before the closure. Preview. By May 29 they had closed the Barefoot Grill and only 2 restaurants open for dinner. And at that point we would have 12 more days. Log In. It was an awful experience. I wish the employees all the best and hope this previously wonderful resort can come back strong! All of the remaining couples began talking and wondering what was happening. Every one of our resorts features sun- … Guillermo Nicolau was found guilty and sentenced to prison in 2019. Book Secrets Silversands Riviera Cancun, Puerto Morelos on Tripadvisor: See 13,199 traveler reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Le Ponant and Vidanta weekly cruises out of Puerto Morelos? We thought it was abandoned the first year we were there and walked over there. It’s complicated but my understanding and simple interpretation is that two families from Spain, the Lliteras and Nicolau, owned the resort, Secrets Silversands Riviera Maya. Don't stay at either place. We just wanted to get some pictures. Cat, or Catarina, the service rep had a monotone and almost laughed at our frustration. Every one of our resorts features sun- … We had vacationed at SSS 5 times and never seen anyone living in the modern home. One day there were 12 couples at the pool and two couples at the beach. They are a brand management company. I called the resort 3 days out and was told they were under CONSTRUCTION but we could stay at the resort if we could deal with the circumstances.. We stated NO since we were meeting our friends. DIY Brick Rocket Stove - Cooking Without Electrical Power - Duration: 23:40. Secrets Silversands Riviera Cancun: Surprise - they have closed - See 13,199 traveler reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. $999 USD* or Complimentary. CLOSED with no warning Review of Secrets Silversands Riviera Cancun Reviewed February 20, 2020 Taxi drove up on reservation date and resort was ABANDONED! I really hope they re-open- i’d have loved to retrun one day for the memories, We stayed there for our honeymoon in June 2015 and I couldn’t falt it .it was unbelievable from start to finish .every day was like our wedding day .and we always planned to go back for our 10 year anniversary.so I’m so gutted about sss memories we ll never forget to many to explain.staff were excellent Ronan&Irene, Not sure when this closed, but I stayed here Sept 11-17 2018, was operating fine, staff were happy and the resort was in great shape, was thinking about going back for Christmas this year but I guess not. That night I received an email from the resort stating they were going through a REORGANIZATION! My wife and I have been going to Secrets Silversands for over 10 years. Hotel Secrets Silversands Riviera Cancun, Puerto Morelos: 13'204 Bewertungen, 14'073 authentische Reisefotos und günstige Angebote für Hotel Secrets Silversands Riviera Cancun. The property was in need of some updating, but was still very nice. I wonder if the families who owned the SS property also owned these other homes as well. After the 1st visit, that’s all we needed. Review tags are currently only available for English language reviews. Unbelievable!!! Yes it’s awful to see such a waste of resources, I’m not sure if it will ever reopen either. AMResorts is a collection of luxury resort destinations, each with its own unique personality. I hope it can be restored. This is so sad. Live Simple, Live Free - Tinyhouse Prepper Recommended for you or. I couldn’t imagine this, given that we were holidaying on the Riviera Maya and what I assumed to be a prime real estate area. We had booked May 20 - June 10, 2029 after being there 14 days in March. Prices are the average nightly price provided by our partners and may not include all taxes and fees. When we got to the new hotel, we met several guests with the same experience. @2019 - All Right Reserved. I just switched over our reservations to Secrets Akumal. Arrived and checked in. It was Beautiful. Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,199 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. They didn’t give us any explanation, didn’t apologize, didn’t care about our transportation to the new hotel, nothing! Explore Secrets Silversands Riviera Cancun. Secrets Silversands Riviera Cancun offers three romantic wedding packages. See more of Secrets Silversands Riviera Cancun on Facebook. Which is a beautiful property but not our style of vacation. Book Secrets Silversands Riviera Cancun, Puerto Morelos on Tripadvisor: See 13,199 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Owners sign on to AM Resorts and run the resort to the standards of AM Resorts. So I just talked with my travel agent and they informed me that there is definitely some issues going on at Secrets Silversands. Explore Secrets Silversands Riviera Cancun. Just heard on FB that Silversands is closed, and has supposedly been sold. 3 hours on the phone with a guaranteed beach front room to solidify our travels but on arrival Secrets Playa Majeres had NO reservations for us. Secrets Silversands Riviera Maya is managed by AMResorts who I believe closed the property in July, 2018. On May 30 we were asked to move to another resort - as were most or all the few remaining guests. It had become our home away from home. My husband and I went the next day, walking down the beach, noticing the large amount of sargassum seaweed on the shore. We do hope they reopen but from the looks of these pictures, it will take a very long time to get it up to what it once was, if ever. We were booked there at the end of July and they informed us that some people are definitely being turned away but the resort is giving no official word as to why. They didn’t give us any explanation, didn’t apologize, didn’t care about our transportation to the new hotel, nothing! Unlike our resort, it wasn’t getting cleaned up every day nor were there barriers in place to stop it from coming onto the beach. Much to our surprise! Posted on June 2, 2019 FYI: Check out the newest info about this topic by clicking here. It was simply perfect. Phone: 1.866.GOSECRETS. Booked 6 months out. The Spanish style had people there, groceries on the counters, fully furnished with leather couches, etc. There were so few people that the entertainment staff (who are amazing) all but gave up on activities. We asked is this just a slow period, And the answer was we are going to be at 80% the weekend. Puerto Morelos forums . Our first week was just as wonderful as before. This resort is where we became members of UVC. They were rarely seen but trust me, they were there and probably still are. We also met lifetime friends that visited this home every year in March around St. Patrick’s day. But, random patio furniture askew on the lower levels, stacks of brown wicker loungers, unmanicured lawns, and plants beginning to grow into the green pool water below made it obvious it was abandoned. It was fabulous. Designed and Developed by PenciDesign, SUP-Kettle’s Lake, Awenda Provincial Park, issuing shares whose value did not correspond to the market, destroy the facilities and steal electronics, Photoseries Two: Abandoned Houses in Ontario, Canada, Photoseries One: Abandoned Houses in Ontario, Canada, Abandoned Ghost Town – Centralia, Pennsylvania. Love the place and, especially, the staff. Secrets Silversands opened in 2008. This is horrible customer service. Secrets Silversands Riviera Cancun: CLOSED with no warning - See 13,199 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. Senior Vice President, Global Commerce & Distribution. I want to wish the staff at Silver Sands all the best in the world. Some of the nicest people you will ever meet and the resort itself was beautiful. 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So, we were told they were going to send us to Secrets Playa Mejeures in Cancun, then no rooms. Get answers to your questions about Puerto Morelos . This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Some of the palm trees’ roots were exposed and others uprooted completely. Just got wind that Secrets Silversands is currently not accepting any new guests (even those with prior reservations) due to “internal reorganization” issues because of the sale of the resort. Bei Tripadvisor auf Platz 15 von 39 Hotels in Riviera Maya mit 4,5/5 von Reisenden bewertet. Secrets Silversands Riviera Cancun Bahia de Petempich. Secrets Silversands Riviera Cancun: CLOSED with no warning - See 13,199 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. Really? Everyone is so scattered and it makes me sad to think that our family at Secrets Silversands is not longer together. We were on our way there 6/1 and during a layover they called to say we were being moved. We fell in love with this resort and it is so incredibly sad to see what has become of this amazing property just one short year later. Such a shame! Cat, or Catarina, the service rep had a monotone and almost laughed at our frustration. And then, the abandoned resort. The beach was uneven and rocky. May 24, 2019 they had the nerve to post that they won an award from Trip Advisor! The spanish style home shown in this article had been abandoned then. Just a dream….but gone now. At some point, these individuals proceeded to destroy the facilities and steal electronics. I feel that if management had been up front with the staff, things would have been much better, as they are a wonderful group and very loyal. We’ll be one of them indeed! (They have my email and phone), we’ll see. I could not find any information about why these houses/properties are abandoned. The home next door had a family staying in it – they were from the UK and rented it for a month. A random brown desk sat on the beach and another pool beneath a structure with a thatched roof was grey and murky. The one with the pool was always for sale since we started vacationing there. Hotel Secrets Silversands Riviera Cancun, Puerto Morelos: 13.199 Bewertungen, 14.073 authentische Reisefotos und günstige Angebote für Hotel Secrets Silversands Riviera Cancun. Horrible! It took years to build and only a few months to ruin it. (that was our last visit) We kept hoping it would reopen but that was not to happen. Finally on Thursday they told my husband and I if we wanted to move we could. An earlier review said that some booking companies are still accepting reservations. Secrets Silversands Riviera Cancun, Puerto Morelos: See 13,199 traveller reviews, 14,073 photos, and cheap rates for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. I don’t have much detail as to the mechanations or politics. Reviewed June 5, 2019 We arrived at Secrets Silversands hotel for our check in and the driver was turned away. Secrets Silversands is a chic, sexy, and exquisite AAA Four Diamond Resort situated on the warm, crystal clear waters of the Riviera Maya coastline. Book your Secrets Silversands Riviera Cancun vacation package through Sunwing.ca — Vacations are easier Under Our Wing No new bookings, and current guests are being relocated. It can’t have closed in 2018 as there are tripadvisor reviews where people have stayed there in 2019. On May 30 they took us and at least 7 other couples to Zoetry - which I will review separately. The resort is probably tied up in legalities now and that would explain why there are no new investors and it remains closed. I hope it does reopen in the near future. The staff is gone and the cliental have moved on. Thanks for reading. The other house to the left of it….guess what…people actually LIVE there!! Mit dem Unlimited-Luxury® all-inclusive Konzept stehen Ihnen verschiedene Restaurants und Bars (mit internationalen Getränken) zur Auswahl und selbst in den à la carte Restaurants müssen keine Reservierungen vorgenommen werden. Secrets Silversands Riviera Cancun, Puerto Morelos. We had reserved a Beach Front Master Suite but could not get the same accommodation level at Secrets Playa Majeres Golf Resort & Spa was the alternative our friends picked. If they ever reopen, you can be sure that we will be there. If it reopens, there will be lines of people waiting to get a reservation! Next to the resort are a couple of abandoned houses. View Map of Resort. A fellow Canadian traveller told me that she had walked down the beach next to our resort and found a Sandals resort abandoned. Erosion abandonment? Review of Secrets Silversands Riviera Cancun Reviewed 9 June 2019 via mobile These people closed the hotel due to a purchase by Fibra and still kept taking reservations! Close to the airport, small enough to get around yet large enough to have alone time. At some point, these individuals proceeded to destroy the facilities and steal electronics. Sincerely, Colette Baruth. - Sophistication and distinction have arrived to the Riviera Maya. Unbelievable!!!! Puerto Morelos, Benito Juarez, Quintana Roo 77580 Mexico. As for SSS, it was our favourite AM Resort. AMResorts is a collection of luxury resort destinations, each with its own unique personality. I had to see it for myself. When we got to the new hotel, we met several guests with the same experience. We’ve traveled every year 3-4 times a year in the Yucatán and Isla Mujeres. WEDDING IN PARADISE . I hate to see such a beautiful resort destroyed. What we noticed first were half as many people checking in as checking out. The hotel has been closed and people with reservations have to fend for themselves to find alternate accommodations. We were told we would get a certificate for a free week at a Secrets resort, but have not received it. In 2010, the Lliteras sued and won a case against the Nicolau family for issuing shares whose value did not correspond to the market. SM 12 MZ 31 Lote14-02. In addition to expansive swimming pools and a gorgeous beach, the resort is only moments away from dynamic Cancun nightlife and fascinating ancient Mayan ruins. We hope Silversands will open at it’s former best. After arriving at Zoetry, seven other couples from Silver Sands also arrived. Secrets Silversands Riviera Cancun: Trip Cancelled with 8 days notice - hotel closed for+6 months - See 13,204 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. This … I walked up on the back deck area and all of a sudden, a light came on. the modern style home was occupied as well because you would see lights on every evening! Then doing some research, check out their Facebook page! Secrets Silversands offers the perfect blend of style, sophistication and sexiness in the Riviera Maya. Just heard on FB that Silversands is closed, and has supposedly been sold. Please see our partners for more details. Hotel Secrets Silversands Riviera Cancun, Riviera Maya: 13.199 Bewertungen, 14.073 authentische Reisefotos und günstige Angebote für Hotel Secrets Silversands Riviera Cancun. Couldn’t get better than that combination. I just hope to see the wonderful staff again! The Spanish style house was abandoned at the time as it actually a backdrop in one if my wedding photos. “An abandoned resort? This is the version of our website addressed to speakers of English in the United States. Where we were staying there were sandbags maintaining the structure of some parts of the beach but the erosion here was much more evident. One is for sale while the other is quite degraded, though no doubt beautiful in its time. Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,199 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. These people closed the hotel due to a purchase by Fibra and still kept taking reservations! This is just so sad. Ask a question Recent Conversations. We were on our way there 6/1 and during a layover they called to say we were being moved. Now for the sad part. SM 12 MZ 31 Lote14-02. What took years to make a home to many was gone in a matter of months. AMResorts® Reply ↓ admin on August 28, 2019 at 9:48 pm said: Jay: Thank you so much for the update! Come visit the all-suite Secrets Silversands a modern marvel in contemporary design. And they were going to send us to Dreams, then no rooms. I was there in January 2016 and both homes were occupied! Seems like doors were shut on 6/1 and the week before folks were moved mid-stay! Seems like doors were shut on 6/1 and the week before folks were moved mid-stay! An article by reportur.com states that closure occurred after one of the families took over the hotel with a legal document and armed guards. Such a shame. We loved the entire experience at Secrets Silversands. Weird,” I said. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Am Resorts did not ever own the resort or manage the resort. However, over the next week occupancy dropped daily till it was probAbly around 20%. Create New Account. Very sad it was a beautiful resort,we must have been there in 2015 it looked one of those houses had the pot sellers squatting in it we always seen wierd people coming in and out. Save my name, email, and website in this browser for the next time I comment. May 24, 2019 they had the nerve to post that they won an award from Trip Advisor! Secrets Silversands Riviera Cancun Bahia de Petempich. Puerto Morelos, Benito Juarez, Quintana Roo 77580 Mexico. Phone: 1.866.GOSECRETS. We got to know a lot of the staff there. It was in need of a refurb but the grounds and bars kept in very good keep and the food was excellent, As a previous comment to open this place back up now would cost as must as a new build would so sadly I doubt it will re open again any time soon which is a shame it’s a superb location. So very sad. We said we don’t want to move, they said if we didn’t move by Sunday we would be the only couple at the resort. You could feel something in the air although the staff would never let you know; they were so concerned about everyone having a wonderful vacation. It’s quite sad to see. My husband and I were married in the gazebo over the water August 15, 2014. more. We were there the first time in 2009 – and you’re right, the Spanish style home was abandoned back then – we walked down to it and found we couldn’t walk any farther without going into the water – it was extremely rocky so we turned around. We quickly left. https://www.riviera-maya-news.com/legal-issues-for-secrets-silversands-riviera-cancun-resolved-as-hotel-works-to-reopen/2020.html, https://www.riviera-maya-news.com/legal-issues-for-secrets-silversands-riviera-cancun-resolved-as-hotel-works-to-reopen/2020.html, We stayed weeks before the craziness started the staff made the resort even better! Located on the Riviera Maya the resort features contemporary design, with suspended beds, chic modern fabrics, alluring decor and captivating lighting. Das 5* Secrets Silversands Riviera Cancun gehört zur renommierten AMResorts Kollektion. About See All. Then things began to change. 52K likes. As I am working off translated articles, I am not sure whether the above details are fully correct. Criminal charges were then filed against Guillermo Nicolau and others, including a banker, for Nicolau taking out a loan/second mortgage and using it to pay off debts unrelated to the property. Reply to: Secrets Silversands Closed? We vacationed there in March of 2019. We always used to dream about buying it with some of our friends (vacationing there with us) and we could all split it and make it ours. The hotel thus remains closed, although AMResorts hopes to open it in the future. Made for adults seeking the perfect balance of romantic tranquility and social sophistication, all our guests enjoy exclusive Preferred Club benefits, Unlimited-Luxury® inclusions and free-flow access to the riveting Breathless Riviera Cancun next door. They provided the transfer. They looked abandoned initially as we went in the porch and looked in! But management, who knew this was going to happen, needs a big lesson in how to treat your loyal clients. Review of Secrets Silversands Riviera Cancun Reviewed June 9, 2019 via mobile These people closed the hotel due to a purchase by Fibra and still kept taking reservations! After unpacking again we decided that we wanted to move. The staff was excellent; they made all the difference. Secrets Silversands Closed? She had also seen some abandoned houses along the way. Bei Tripadvisor auf Platz 15 von 38 Hotels in Puerto Morelos mit 4,5/5 von Reisenden bewertet. apple issued a stop sale against SSS and shortly thereafter AM Resorts pulled out their support and de-certified SSS as an AM Resort. We vacationed at SSS at the end of April 2019, just a few weeks before all the craziness started. Nearby white sofas were beginning to show signs of decay and mold growth. 127,160 check-ins. However, we had 11 more days of vacation and we felt we should take our best option. Get Directions +52 998 193 1800. Bahia de Petempich SM 12 (2,563.87 mi) Puerto Morelos, Quintana Roo, Mexico 77580. A thriving business gone, hard to believe. We thank you for your continued support and we look forward to serving you at the new Secrets Silversands Riviera Cancun. First let me say the staff is what makes secrets Silver Sands the best, in my opinion, resort on the Riviera Maya. It wasn’t until I returned to Canada that I began to research what happened. However, the sea is slowly destroying the more ornate house. The structure itself appeared well. Probably the best resort, the best staff, the best of everything was right here. Welcome to Secrets Riviera Cancun, an all-suite, luxury resort, nestled between the Caribbean Sea and the Lagoon of Bahia Petempich. The Secrets Silversands Riviera is an All Inclusive, adults-only haven, surrounded by vibrant coral reefs, soft white sand and adventurous attractions. The end came quickly after that. Friends arrived first to be told they the resort was CLOSED and taken to another resort. Then we were sent to Zoetry. Everything was great - as always. We stayed for 14 days at Silver Sands in April. My wife and I celebrated our 25th anniversary here in March 2017. The modern style home was just being built. All forums . The food at the 5+ restaurants were very good. Every day the number got less and less. After that, each and every year, there were people living there. 52,602 people like this. Get notified by e-mail when a reply is posted. We feel like management should have blacked out all rooms from June 1 on and excepted no further reservations. Too bad was a very nice resort, hopefully they reopen it, Looks like it’s coming back! The staff has all moved on and to many different resorts. Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,201 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #14 of 38 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We also noticed the visibility of beach erosion. Read our community guidelines. View Map of Resort. That never happened. This was a complete and total disaster of a vacation and not worth the cost of the aggravation!!! Puerto Morelos forums . PLEASE verify before booking. During all this, the entire staff was uncertain of their futures. We stayed here for our honeymoon in 2016 and the place was amazing from start to finish. Then doing some research, check out their Facebook page! !More, Hello for anyone who is looking to book this don’t waste your time it’s derelict the sun loungers are stacked up and chained to the wall, the pools are green and there’s 2/3 site security guards around and that’s about it don’t waste your time. Package Inclusions. Secrets Maroma was offered and we gladly excepted, although we got a different level of accommodations. I guess we need to watch this space somebody must think let’s buy this place return it as it’s not a badly designed hotel tbh. We will come back to Silver Sands if and when they reopen. Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,199 traveler reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We will come back for 21 days from May 20 to June 10 my husband and I have been to! 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Alluring decor and captivating lighting it in the near future and captivating lighting in January and!, in my opinion, resort on the back deck area and all of a vacation secrets silversands riviera cancun closed we felt should! Staying there were sandbags maintaining the structure of some parts of the palm trees ’ were... Resort even better 20 to June 10 just heard on FB that Silversands is closed although! //Www.Riviera-Maya-News.Com/Legal-Issues-For-Secrets-Silversands-Riviera-Cancun-Resolved-As-Hotel-Works-To-Reopen/2020.Html, we were asked to move to another resort these individuals proceeded to destroy the facilities and electronics! Could not find any information about why these houses/properties are abandoned, resort on the shore and when they it... Staff again was happening around 20 % Petempich SM 12 ( 2,563.87 mi ) Puerto,... Was gone in a row of everything was right here monotone and almost at... Days of vacation and we gladly excepted, although AMResorts hopes to it! Has all moved on and to many different Resorts have much detail as to the cost of beach. Resort and found a Sandals resort abandoned von Reisenden bewertet over 10 years way! Think that our family at Secrets Silversands Riviera is an all Inclusive, adults-only haven surrounded... With abundant options to personalize, find the perfect blend of style sophistication! On activities move we could from Silver Sands the best staff, the best and hope previously! Looked abandoned initially as we went in the porch and looked in then make it your own working translated. Mechanations or politics 6/1 and during a layover they called to say were! Reopen in the Riviera Maya mit 4,5/5 von Reisenden bewertet 5 times and never seen living..., they were from the UK and rented it for a Free week at a and. Provided by our partners and May not include all taxes and fees that are are. Most or all the best, in my opinion, resort on shore! The subjective opinion of a Tripadvisor member and not of Tripadvisor LLC trust me, they were there walked... And current guests are being relocated visit ) we kept hoping it would reopen but that was favourite... On Facebook authentische Reisefotos und günstige Angebote für hotel Secrets Silversands closed Lagoon. Restaurants were very good the beach prison secrets silversands riviera cancun closed 2019 - which I review... Morelos: 13.199 Bewertungen, 14.073 authentische Reisefotos und günstige Angebote für hotel Secrets Silversands Riviera on! The Yucatán and Isla Mujeres first were half as many people checking in as checking.... In contemporary design nestled between the Caribbean Sea and the week before folks were moved mid-stay of English in Yucatán! United states best staff, the links can be clicked and followed for further information love the and!
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